Don't Spend Money on the Membership

Terrible - DONT SPEND THE MONEY ON THE MEMBERSHIP!! Points are only good for 90 DAYS!!! I lost out by 3 days - To make matters worse, I switched bags and forgot my Stubs membership card on Mother's Day. I purchased a number of tickets and The person behind the ticket counter wouldn't help me put the purchase on the card to get my rewards!! She claimed that they can not look it up - not by name or phone number!!! Needless to say I AM NOT renewing my membership and going to try to avoid AMC theatres!!Also - the tickets are toooo expensive. I LOVE JORDANS IMAX - it is the best and not pricey!! I wish they had more theatres.

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DO NOT USE!!! YOU DO NOT RECEIVE A COUPON FOR A REWARD. THEY WILL NOT RESEND THE REWARD, YOU CAN NOT CASH IN ON ANY REWARDS. SUPERVISORS AT THE PHONE NUMBER THAT THE CANNED EMAIL RESPONSE PROVIDES ARE EXTREMELY RUDE AND AS BY THEIR OWN ADMISSION "HAVE NO ABILITY" THEY ARE HORRIBLE!!! THE ONLY WAY I WOUND UP KNOWING THAT I HAD ACCUMULATED AWARDS THAT EXPIRED IS BECAUSE THEY HAD THE NERVE TO SEND A MEMBERSHIP RENEWAL. THAT THEY SEND - SUPERVISOR, CLAYTON AT THE ATLANTA CALL CENTER SAYS "ANY EMAILS ARE A COURTESY" - DIDN'T EVEN EXPLAIN HOW NOTIFIED OF REWARD OR INSTRUCTIONS TO REDEEM. SUPER SCAM! DO NOT SIGN UP FOR THIS USELESS PROGRAM THAT NO ONE AT THE CALL CENTERS CAN HELP ASSIST WITH. DISGUSTING!!!!
Liz McCann on 5/18/12
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DO NOT USE!!! YOU DO NOT RECEIVE A COUPON FOR A REWARD. THEY WILL NOT RESEND THE REWARD, YOU CAN NOT CASH IN ON ANY REWARDS. SUPERVISORS AT THE PHONE NUMBER THAT THE CANNED EMAIL RESPONSE PROVIDES ARE EXTREMELY RUDE AND AS BY THEIR OWN ADMISSION "HAVE NO ABILITY" THEY ARE HORRIBLE!!! THE ONLY WAY I WOUND UP KNOWING THAT I HAD ACCUMULATED AWARDS THAT EXPIRED IS BECAUSE THEY HAD THE NERVE TO SEND A MEMBERSHIP RENEWAL. THAT THEY SEND - SUPERVISOR, CLAYTON AT THE ATLANTA CALL CENTER SAYS "ANY EMAILS ARE A COURTESY" - DIDN'T EVEN EXPLAIN HOW NOTIFIED OF REWARD OR INSTRUCTIONS TO REDEEM. SUPER SCAM! DO NOT SIGN UP FOR THIS USELESS PROGRAM THAT NO ONE AT THE CALL CENTERS CAN HELP ASSIST WITH. DISGUSTING!!!!
By Liz McCann on 5/18/12