AMC Stubs Rewards

I go to movie theaters a lot. I like AMC a lot, and even though I live in Queens I traveled to AMC 42 (Times Square) location primarily cos of their rewards. But just when I missed another 8 points for second rewards I was told my card expired. I didn't know I have to purchase a new card each time...No one asked me if I had movie watchers card before ( I did) and charged me a fee of $12 instead of $6. All of this leaves a bad taste in customer's mouth. I started going back to Astoria's and Forest Hills theaters...AMC 42 became too ghetto anyway...

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