AMC Worker Against Stubs

I work at an AMC theater and I too am against the Stubs program. Not only does it affect our customers, it affects the employees as well. The company wants to push this program so hard that they will fire anyone who is against it. Anyone not willing to sell Stubs is fired. Anyone speaking negatively about Stubs is fired. Just recently an employee of 6 years was fired from my theater for not selling as many Stubs as he was supposed to. He was an employee that had no problems in the past. His only offence was he wasn't a good sales person.
It doesn't stop there. They now have employees competing against each other. Whom ever sells the most gets prizes. This kind of competition causes hostility in the work place. The employees now care less about our customers. They only see our customers as dollar signs or another point on the board. We used to have a policy where we would call our customers Guests and we would treat them as if they were a guest in our home. Our motto used to be to create the best out of home entertainment experience. It used to be fun working in a theater. I enjoyed watching the excitement people had when they came in to see their next favorite movie. Now, I'm looking for a new job.
A reward card should be a free bonus for being loyal to a store. You shouldn't have to pay to show your loyalty, especially when the rewards are the same as the free rewards of the competitors.
  • Free popcorn and drink upgrade to next size (ICEEs not included)
  • For every $100 you spend you get $10 non-cash reward (expires after 90 days)
  • No online ticketing fee
  • You get an online gallery that records your movie stubs so you can rate, comment, and share to your social networks
  • If you sign up at your local theatre you get four cards (two regular and two keychains) active and ready to start saving)
  • Any tickets you brought within the last 30 days prior to you buying can be added also
  • Allows special pre-screenings at certain theatrers if a member
  • Receive special posters, pins, and more collectables if a member on opening weekends
Share a Pro
  • You only have 3 months to use your Stubs Points
  • No warning that Stubs is going to expire
Share a Con
  • 12 dollar annual cost
  • AMC Silver and Gold tickets are not counted towards one's Stubs Reward total
  • Cannot redeem reward when buying tickets online/kiosk
  • If your credit does not get applied, it is almost impossible to get AMC to fix the mistake
  • Not allowed to use it when buying gift cards!
  • Difficult AMC interface, comples password required, confusing to use and slows down ticket purchases
Share a Note

AMC Stubs Frequently Asked Questions

12 dollars a year
Allows you to get an upgrade in size for popcorn and soda purchases. Example: If you buy a medium popcorn, you get upgraded to a large.
When purchasing popcorn or soda, tell the cashier than you're using your Stubs card and you want a free upgrade from medium to large (for example)

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