AT&T Customer Service - Saved by Andreas

AT&T customer service reps fumbled when I tried to add an existing line to my family plan. On a subsequent call to AT&T, I had little faith that my issue was going to get resolved. Representative Andreas (in Nebraska) was able to take care of my situation and had a great demeanor to boot. He is the Holmes on Homes of customer service because he was able to take a slightly bad situation and "Make it Right!"

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