It appears that my month long relationship with the Customer Service department at Lifestyle Solutions has finally come to end. Sadly, after an exchange of 20 emails, I was unable to procure a set of washers to accompany the ‘replacement’ nuts and bolts that I had pieced together from multiple shipments (of incomplete replacement parts) from Lifestyle Solutions.
On Fri, Jan 29, 2010 at 3:26 PM, Customer service <> wrote: Pete, after further research of the Raveena lounger does not have any contents of the washers for this lounger. —– Original Message —– From: Pete To: Sent: Monday, December 28, 2009 12:10 PM
Subject: costco wholesale purchase…missing needed hardware
Hello, I purchased a Ravenna product from Costco Wholesale (in-store). It was missing the hardware pack needed to attach the legs. Please mail the needed hardware ASAP pack to:
Thanks, Pete